What ZigZag changed

• Updated the "Latest Article" featured in the resources menu and footer.
• Replaced a blog post about delivery estimates with a new article titled "After checkout is the new battleground: 7 statistics every retailer should pay attention to."
• Added a standard cookie consent popup and updated legal links (Terms of Service, Privacy Policy, and Cookies) at the bottom of the page.

ZigZag is shifting its marketing focus toward the "after-checkout" phase. By sharing specific statistics, they are positioning themselves as experts in the entire post-purchase journey, not just the physical return of goods.

• Added a space between the words "and" and "consistent" in the Courir customer testimonial.
• Fixed a minor character error in a file extension reference at the end of the testimonial section.

The change is a minor text correction. It ensures the testimonial from a major retail client looks professional and is easy to read.

• Announced the acquisition of Shipup to create a global post-purchase network.
• Added new "Post-Purchase" features: branded tracking pages, proactive delivery updates, and customer feedback tools.
• Expanded language support to include French, German, Polish, and Dutch.
• Updated carrier network stats from 1,000 to over 3,000 carrier lanes.
• Added a new customer testimonial from Courir highlighting consistent delivery notifications.
• Introduced automated carrier claims management to help retailers recover costs for lost or delayed parcels.

The company is moving beyond just handling returns. They now offer tools to manage the entire customer experience after a purchase, including tracking and delivery updates.