What Wati changed

• Added a confirmation message to the product demo section: "Done. The holiday offer is going out to 1,284 customers. Astra will answer replies."
• Removed the word "Palette" from the bottom of the page.

Wati is emphasizing the "Agentic" nature of their platform. By showing the AI confirming a broadcast and offering to handle replies, they are positioning their AI as a proactive worker rather than just a reactive chatbot.

• Removed the final confirmation line from the Astra AI agent demo: "Done. The holiday offer is going out to 1,284 customers. Astra will answer replies."

The removal of the specific "Done" confirmation message in the product demo section makes the AI agent's workflow appear less conversational or perhaps simplifies the visual representation of the automation process.

• The demo conversation for the Astra AI agent was updated.
• Removed a customer message about a damaged item and a refund request.
• Added a customer message asking "Where is my order #3021?" to show the AI fetching tracking data.

Wati is shifting its AI agent demonstration from handling negative feedback (damaged goods) to a more common, high-volume utility task (order tracking). This suggests they want to highlight the AI's ability to pull real-time data from integrations like Shopify rather than just managing customer complaints.