What UserVoice changed

• Updated all internal links to remove the "www" prefix (e.g., from www.uservoice.com to uservoice.com).
• Changed the formatting of customer testimonials from header text to blockquote styling.
• Adjusted the heading level for the "Enterprise access controls" section.

The company is cleaning up its technical presentation by removing "www" from URLs and improving the visual hierarchy of customer testimonials. These are small but deliberate polish updates to their marketing site.

• Added a testimonial from Kathryn Doebler, Director of Product Operations at Freewheel, focusing on using data-backed insights for client renewals.
• Added a testimonial from Megan Fangmeyer, Product Manager at Facts, focusing on using the platform to prioritize impactful user problems.

The addition of specific testimonials from Freewheel and Facts signals a shift toward targeting Director-level Product Operations and Product Managers. These quotes specifically highlight the platform's value in securing renewals and ensuring product teams work on high-impact features.

• Added a new AI Agent that allows users to ask plain-language questions about customer feedback.
• Introduced a "Coming Soon" integration for Model Context Protocol (MCP) to link feedback data to external AI assistants.
• Redesigned the homepage to focus on a three-step "Complete Feedback Loop": Capture, Analyze, and Act.
• Shifted messaging from simple "revenue-weighting" to a broader "Enterprise Customer Intelligence Platform."
• Added specific "Illustrative Workflows" showing how feedback moves from Salesforce/Zendesk into AI themes and then to the roadmap.
• Replaced generic security text with a streamlined "Security & Compliance" section highlighting SOC 2, GDPR, and WCAG.

UserVoice is shifting from a passive feedback tool to an active AI intelligence layer. By adding an AI Agent and supporting the Model Context Protocol (MCP), they are making it easier for teams to query feedback data using natural language and connect that data to external AI tools like Claude and ChatGPT.