swellcx.com

What Swell changed

33 changes since December 2025. The most recent was Sep 24, 2026.

Swell hides reputation and employee survey text

  • Removed "Automated review invites and reputation monitoring" from the static top section.
  • Removed "Anonymous employee surveys and eNPS" from the static top section.
  • Added a "Slide 2 of 3" indicator, suggesting these features are now tucked inside a rotating carousel or slider.

Swell appears to be testing a new layout for its main features. By moving "Reputation Monitoring" and "Employee Surveys" into a slider format, they are focusing the initial view on patient feedback. This might mean they are prioritizing patient experience as their primary hook for healthcare groups.

Swell adds patient and employee survey highlights

  • Added "Automated patient feedback surveys and NPS" to the top hero section.
  • Added "Anonymous employee surveys and eNPS" to the top hero section.
  • Expanded the closing call-to-action text to mention providing tailored ideas for getting better feedback.

Swell is emphasizing its full-suite capabilities beyond just Google reviews. By highlighting patient NPS and employee eNPS surveys at the top of the page, they are positioning themselves as a complete operational tool for healthcare groups rather than just a reputation manager.

Swell removes secondary survey features from hero

  • Removed "Automated patient feedback surveys and NPS" from the top feature list.
  • Removed "Anonymous employee surveys and eNPS" from the top feature list.
  • Deleted a sentence at the bottom of the page offering tailored feedback ideas for practices.

The company is simplifying its top-of-page message to focus purely on reviews and reputation. This suggests they are prioritizing their most popular tool over broader survey features to grab attention faster.

Catch the next Swell change the moment it happens.
Swell made 30 more changes since December 2025.
Track Swell
7 days free.
Changes by month
Jul 2026
1 change
Jun 2026
3 changes
May 2026
6 changes
Apr 2026
1 change
Mar 2026
5 changes
Feb 2026
4 changes
Jan 2026
6 changes
Dec 2025
4 changes