surveymonkey.com

What SurveyMonkey changed

97 changes since July 2025. The most recent was Oct 14, 2026.

SurveyMonkey replaces CEO with CPO on AI pledge

  • The signature at the bottom of the "Our commitment to using AI responsibly" section was updated.
  • Removed: Eric Johnson, CEO.
  • Added: Meera Vaidyanathan, Chief Product Officer.

The shift from the CEO to the Chief Product Officer as the face of the "Responsible AI" commitment suggests a change in leadership focus. It may signal that AI development is now being driven more directly by product leadership rather than general corporate oversight.

SurveyMonkey pivots to "Human-Centric AI" branding

  • The main headline changed from "Turn curiosity into clarity" to "Humans still matter. Listen to them."
  • Added a new "What's New" section featuring SurveyMonkey LaunchPad and a partnership with CNBC.
  • Added a personal commitment statement from the CEO regarding responsible AI use.
  • Replaced a generic "95% of workers" curiosity report with a specific customer success story from Greyhound.
  • Removed the detailed "Plans that fit you" section and the "Build/Collect/Analyze" step-by-step guide from the homepage.
  • Added a section promoting "SurveyMonkey Rewards" to encourage people to take surveys for cash.

The company is shifting its messaging to address AI skepticism. By emphasizing that "humans still matter," they are positioning their tool as a way to get real human perspectives that AI alone cannot provide.

SurveyMonkey launches Learning Lab and simplifies navigation

  • Added a new "Learning Lab" section under the Resources menu.
  • Simplified the navigation menu by removing long descriptive text under product and feature links.
  • Added a "View all plans and pricing" link to the Enterprise section of the homepage.
  • Added a new "It’s easy to get going" section at the bottom of the page with steps for building, collecting, and analyzing data.
  • Removed the large cookie preference center text from the top of the page.

The addition of a "Learning Lab" suggests a new focus on user education and certification to increase product stickiness. The simplified navigation menu makes it easier for users to find core products and features quickly.

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SurveyMonkey made 94 more changes since July 2025.
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Sep 2026
1 change
Aug 2026
2 changes
Jul 2026
8 changes
Jun 2026
12 changes
May 2026
9 changes
Apr 2026
2 changes
Mar 2026
10 changes
Feb 2026
12 changes
Jan 2026
9 changes
Dec 2025
2 changes
Nov 2025
2 changes
Oct 2025
6 changes
Sep 2025
6 changes
Aug 2025
12 changes
Jul 2025
1 change