What Spring Health changed

• Added a new "Coaching" service tier for stress, habits, and career goals.
• Introduced "Self-Guided Care" featuring activities and AI support.
• Shifted messaging to emphasize "Care that transitions with your coverage" across different jobs and life stages.
• Updated the scale of impact from 20 million to over 170 million people covered.
• Replaced corporate ROI data and charts with a large library of personal patient testimonials.
• Added a detailed FAQ section explaining their AI-native platform, "Guide."

The company is shifting from a purely employer-focused model to a broader "lifelong" care model. They are emphasizing that care stays with the user even if they change jobs or insurance, while adding new service tiers like one-on-one coaching.

• Removed a section describing "Compass," their custom-built EHR for mental health providers.
• Removed claims that Compass makes care more consistent, effective, and measurable.
• Replaced the provider-focused EHR text with a section emphasizing how mental health care reduces total medical spend and delivers ROI in year one.
• Removed a link to the "Our Network" page in the modified section.

Spring Health is shifting its messaging away from its proprietary electronic health record (EHR) software, Compass. They are now prioritizing high-level financial outcomes like ROI and medical cost savings in that section of the page.

• Added specific mention of "Compass," their custom-built Electronic Health Record (EHR) system.
• Explicitly stated that all providers use this tool to ensure care is "consistent, effective, and measurable."
• Added text claiming they deliver "ROI in year one" by preventing costly medical claims.
• Included a new call to action to "Explore our methodology" regarding their financial impact.

Spring Health is now emphasizing its proprietary technology (Compass) as the reason why its care is more consistent and measurable. They are directly linking this technology to financial returns and lower medical claims for employers.