What Sortd changed

• Added a detailed preview for the "Business Plus" plan called "Your Office Manager."
• Introduced new AI features: automated reply drafting, chasing open loops, and flagging complaints.
• Updated the comparison table to highlight "Setup & admin effort" as a key differentiator against helpdesks.
• Added status labels to AI features: "Available," "Beta," and "Planned."
• Reclassified "Complaints & follow-ups" from an existing feature to a "Planned" feature for the higher tier.
• Added social proof: "Voted #1 Product of the Week on Product Hunt."

Sortd is moving from simple AI triage to active automation. They are positioning their new "Business Plus" tier as a proactive assistant that drafts replies and chases leads, rather than just a tool for organizing folders.

• Added a "Full-thread history" feature where teammates see every message from day one upon joining a board.
• Introduced a "Team read/unread" status that tracks individual open states for shared emails.
• Added a detailed comparison table pitting Sortd against Google Groups, Hiver, Front, and Gmelius.
• Updated the AI value proposition to focus on "Smart Status" (triage) rather than just drafting.
• Clarified pricing to emphasize a "no credit meter" policy for AI features.
• Added a "Message View" feature that allows teams to stay in the standard Gmail list view while seeing task owners.

Sortd is positioning itself as a more powerful alternative to Google Groups and traditional helpdesks by solving the "context gap." New team members can now see entire email histories even if they weren't originally copied on the messages.

• Added a new "Agent API" that supports REST and MCP for AI agents to interact with email threads.
• Introduced "Sortd AI" features including smart triage, urgency detection, and sentiment analysis.
• Added AI-powered drafting that integrates with Google Gemini.
• Updated the pricing structure to include a "Business" tier ($22/mo) for AI/API access and a "Business Plus" tier ($29/mo) for managed agents.
• Refreshed the homepage messaging to focus on the "Gmail × Trello" hybrid identity.
• Removed a long list of legacy text testimonials in favor of a cleaner, categorized review section.

The product is moving from a simple visual task board to an AI-powered automation platform. This allows teams to use AI agents to draft replies and manage workflows directly within Gmail.