What Smartsheet changed

• Added a new privacy consent banner at the top of the page powered by Ketch.
• Added a "Your Privacy" section with text explaining data collection and rights.
• Added "Customize Settings" and "Accept All" buttons for cookie management.
• Removed several footer links including "Pricing & plans," "Advanced Work Management," and "Trust Center" in the analyzed version.

The addition of a formal privacy consent banner and "Your Privacy" section suggests the company is updating its data compliance tools. This is common for enterprise software companies managing global data regulations.

• Added a new "Advanced Work Management" plan for large-scale portfolios.
• Introduced "Conversational AI features" to the Pro plan.
• Added "Connect to external AI tools" (MCP-enabled) to the Business plan.
• Replaced the general solutions homepage with a detailed pricing and feature comparison table.
• Defined new user roles including "Unlimited free Guests" for Business plans and "Unlimited free Contributors" for Pro plans.
• Added specific storage limits, such as 1 TB for Business and unlimited for Enterprise.

Smartsheet is moving up-market by bundling high-end features like Control Center and Dynamic View into a new top-tier plan. They are also adding new AI capabilities across their lower tiers to stay competitive.

• Added a new "Advanced Work Management" plan tier above the Enterprise plan.

• Introduced a detailed feature comparison table across four plan types: Pro, Business, Enterprise, and Advanced Work Management.

• Added new AI-specific feature callouts, including "Conversational AI features" for Pro plans and "Connect to external AI tools" for Business plans.

• Updated the Business plan to include "Unlimited Guests" and "Workload tracking."

• Replaced general solution descriptions (like IT and Operations management) with specific plan-based value propositions and feature lists.

• Changed the Pro plan pricing display to show a discounted yearly rate ($9/member) alongside the monthly rate ($12/member).

• Updated all references from the "2025 Gartner Magic Quadrant" to the "2026 Gartner Magic Quadrant."

• Changed the leadership streak from "three years in a row" to "four years running."

• Added a new prominent banner at the top of the page announcing the 2026 Leader status.

• Updated call-to-action buttons from "Learn why" to "Access the report."

• Revised the "News and views" section headline to emphasize the four-year milestone.

Smartsheet has restructured its pricing and packaging to target high-end enterprise needs. By adding a new top-tier plan and explicitly listing features like "Dynamic View" and "Control Center" as part of that bundle, they are clearly separating basic project tracking from complex, large-scale portfolio management.

Smartsheet is updating its social proof to reflect the latest industry rankings. By highlighting four consecutive years as a Gartner Leader, they are strengthening their position as a reliable enterprise choice for project and portfolio management.