Oct 14, 2026
Manychat adds "for Brands" and "Follow to DM"
What changed
- Added a new "for Brands" category under the Solutions menu.
- Added a "Follow to DM" use case to help users message new followers automatically.
- Updated the main headline from "Make the most out of every conversation" to "Social smarter, not harder."
- Changed the "Get Started" links to point specifically to Facebook authentication.
- Added a new "Problems" section in the footer with links for issues like "Viral but broke" and "Drowning in comments."
- Removed a large section of customer testimonials and platform-specific feature cards from the middle of the homepage.
Why it matters
Manychat is expanding its focus beyond small creators to serve larger brands. They are also adding new ways to start conversations, like messaging people as soon as they follow an account.