What Info-Tech Research Group changed

• Added new research titled "Augment Your DevOps Pipeline With AI."
• Added a "Vendor Spotlight: Adobe CX Enterprise" focused on agentic customer experience.
• Updated the "Vendor News" section with reports on HubSpot UNBOUND 2026, Dreamforce 2026, and AWS Transform.
• Removed older research reports regarding K-12 HR systems and Master Data Management.
• Reorganized the "Newest Research" section to prioritize "Applications" over "Infrastructure & Operations."

Info-Tech is shifting its focus toward "agentic" AI and automated workflows. They are replacing general IT management guides with specific research on AI in DevOps and customer experience (CX) to stay relevant in the current AI market.

• The main headline changed from "Empowering Leaders. Inspiring Innovation." to "Practical Research & Advisory Services for IT Leaders."
• A new featured section promotes the "2027 Global IT Leadership Survey" with a chance to win event passes.
• New research reports were added focusing on venue operating models, guest experience strategy, and retail cyber resilience.
• A new technical note about Esri and GIS was added to the vendor news section.
• The "Top Downloads" section now includes a strategy guide for project portfolio management.
• Navigation links were slightly reordered in the "More" dropdown menu.

Info-Tech is shifting its focus toward gathering primary data for 2027. They are also updating their core messaging to emphasize "practical" research and "expert guidance" rather than just "extensive" research.

• The main headline changed from "Make Faster, Smarter, More Confident IT Decisions" to "Your End-to-End System for Running a Better IT Department."
• The sub-headline was updated to describe a "complete platform" that provides "everything you need to plan, execute, and lead."
• The "Top Downloads" section was refreshed with new resources focused on data quality, succession planning, and incident communications.
• A scheduling confirmation fragment was removed from the bottom of the page.

The company is shifting its value proposition from helping with "decisions" to being a "complete platform" for running an entire department. This suggests they want to be seen as an essential operating system rather than just a research library.