Oct 13, 2026
Foresight Mobile updates App Care support terms
What changed
- Removed the offer of 3 months of free post-launch support.
- Replaced the 99.9% uptime SLA guarantee with a focus on Slack alerts and monthly health reports.
- Added specific monitoring tools (Sentry) and communication channels (Slack) to their support description.
- Clarified support plan tiers, mentioning "Standard" and "Premium" levels for SLAs and emergency response.
Why it matters
The company has removed its "3 months of complimentary support" offer and replaced generic uptime promises with specific Slack-based alerting and monthly reporting. This suggests a shift toward more structured, paid maintenance tiers.