Sep 26, 2026
Riff shifts to outcome-based pricing for AI agents
What changed
- Added a new "outcome-based" business model, stating they don't charge by the hour.
- Introduced a structured 5-step solution list covering Order Handling, Procurement, Logistics, Production, and Aftermarket.
- Shifted the focus from "building agents" to a "forward-deployed engineering" model where their staff works inside the customer's company.
- Added a specific "6-week" timeline for getting core processes running on AI.
- Updated social proof to highlight 250,000+ users and specific enterprise customers like Aker QRILL and Glamox.
Why it matters
Riff is moving away from traditional software or hourly billing. They now claim to be "paid on the result," which lowers the risk for big companies and makes it harder for competitors to sell based on features alone.