Oct 5, 2026
BigCommerce launches Agentic Commerce AI tools
What changed
- Added "Agentic Commerce" features to help brands reach AI agents and shoppers in chat interfaces.
- Introduced "Companion," a personal AI chat assistant for store owners to handle operations and insights.
- Added a new global navigation menu with expanded sections for B2B, Headless, and Multi-Storefront solutions.
- Included new case studies for brands like UPLIFT Desk, Coco Republic, and Mizuno USA showing specific ROI metrics.
- Added links to the 2025 Gartner Magic Quadrant and new AI-focused industry reports.
- Expanded the footer with comprehensive links for industry-specific solutions (CBD, Manufacturing, Automotive).
Why it matters
BigCommerce is shifting its focus toward AI agents that can discover and buy products. This signals a move beyond traditional search toward automated shopping and AI-driven store operations.