8x8 adds Workforce Management to popular features
- Added "Workforce Management" to the Popular Features list in the main navigation.
- Removed "Agent Assist" from the Popular Features list.
- Reorganized the "Company" navigation menu to include a new "Stay Connected" section with links to the blog, insights, pricing, and support.
- Updated the "Partners" menu with new links for "Partner Types" and "Our Program."
- Added a new "Ask Ai" section with links to ChatGPT, Perplexity, Claude, and Grok for page summarization.
8x8 is highlighting its workforce management tools more prominently. This suggests they are focusing on helping contact centers manage staff schedules and productivity, not just providing the phone technology.