Summary: Zoho CRM launches AI agent-ready app builder

Why It Matters: The product is moving beyond simple data tracking. It now helps users build automated "agents" and workflows using simple prompts to get work done faster.

What Changed:

• Added "MCP" (Multi-agent Collaboration Platform) to build agent-ready apps and workflows.
• Added "DAP" (Digital Adoption Platform) to help users learn software with in-product guides.
• Added "Procurement" and "Spend" tools to the finance category for managing company buying.
• Added "DEX Manager Plus" to monitor and improve employee device performance.
• Added "AI Dashboard Generator" for creating data charts with zero setup.
• Updated the homepage title to focus specifically on "Zoho CRM" instead of the general software suite.