February 22, 2026 ongoing Get alerts for zoho.com

Summary: Zoho Desk launches Spanish customer support site

Why It Matters: The company is shifting its focus from a general English business suite to a specific, localized customer service tool for Spanish-speaking markets.

What Changed:

  • The page title changed from a general business suite to "Zoho Desk," a top-rated help desk software.
  • The primary language of the website content switched from English to Spanish.
  • The layout now highlights specific customer support features like omnichannel support, self-service, and AI tools.
  • New sections were added featuring testimonials from brands like Mercedes-Benz and Feedonomics.
  • The navigation menu was updated to prioritize service-related products like Service Plus and Assist.
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