September 14, 2025 ongoing Get alerts for kustomer.com

Summary: Kustomer adds AI Agent Studio to product menu

Why It Matters: This shows Kustomer is putting more focus on its AI tools.

What Changed:

  • Remove cookie consent information
  • Add a main navigation menu
  • Add new sections about AI Agents and customer stories
  • Add a new product called AI Agent Studio
  • Add new links for "AI Agents for Reps" and "AI Agents for Customers"
  • Add new links for "Self-Service", "Agent Service", and "Proactive Service"
  • Add new links for competitor comparisons like "vs. Zendesk"
  • Update the copyright year to 2025
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