Summary:
Klaviyo adds WhatsApp for customer service
Why It Matters:
Klaviyo is focusing on new ways to help businesses talk to customers. This could mean they want to offer more support options.
What Changed:
- A link to the Klaviyo homepage was removed from the top of the page.
- Social media links (Facebook, Twitter, LinkedIn, Instagram) were removed from the bottom of the page.
- A new section was added about "WhatsApp for customer service."
- A new section was added about "Omnichannel marketing in a nutshell."
- The link for "How to win BFCM with Klaviyo" was updated.
- The link for "What is a B2C CRM?" was updated.
- Many internal links were changed from
https://www.klaviyo.com/ to https://klaviyo.com/.