January 29, 2026 ongoing Get alerts for ada.cx

Summary: Ada adds AI summary request links for LLMs

Why It Matters: Ada is making it easier for potential customers to research their product using external AI tools like ChatGPT and Claude. This helps them control the narrative when buyers use AI to compare software.

What Changed:

  • Added a "Request an AI summary" section to the footer.
  • Included direct links to ChatGPT, Claude, and Perplexity with pre-written prompts about the product.
  • Updated company description from "AI customer experience company" to "AI-native company."
  • Changed the mission statement slightly to focus on "customer experience" instead of "customer service."
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