Summary:
Respond.io updates pricing to a contact-based model
Why It Matters:
The competitor is shifting how they charge customers. They now use "Monthly Active Contacts" as a primary pricing metric. This means customers only pay for the people they actually talk to each month, which may appeal to businesses with fluctuating lead volumes.
What Changed:
- Changed the page title from a general product description to "Plans Built to Scale Your Business."
- Introduced a new pricing structure based on Monthly Active Contacts (MAC).
- Added four distinct tiers: Starter ($79), Growth ($159), Advanced ($279), and Enterprise (Custom).
- Included a new FAQ section explaining WhatsApp fees, MAC definitions, and AI usage limits.
- Added a 7-day free trial offer for the Growth plan.
- Removed several comparison links and footer navigation items from the bottom of the page.