Summary: Kustomer targets fragmented ticket systems

Why It Matters: Kustomer is changing how they talk about old support tools. They are now calling them "outdated" and "fragmented." This helps them position their CRM as a more organized and modern choice for businesses.

What Changed:

• Added new text to the hero section describing old support as a "fragmented ticket existence."
• Added a link to a new social media profile on Bluesky.
• Updated the video timestamp or description text near the main call to action.