December 24, 2025 ongoing Get alerts for gorgias.com

Summary: Gorgias launches Fall 2025 Helpdesk upgrades

Why It Matters: The product is being updated specifically to help ecommerce brands handle high traffic and sales during the busy Black Friday Cyber Monday (BFCM) season.

What Changed:

  • Added a new "Fall product announcement" section to the navigation menu.
  • Updated the "What’s new" feature highlight to focus on scaling for peak shopping moments.
  • Replaced the Spring 2025 release link with the Fall 2025 announcement in the mobile/secondary menu.
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