February 9, 2026 ongoing Get alerts for gorgias.com

Summary: Gorgias launches Autumn Product Release

Why It Matters: The platform is updating its AI tools for the new season. This helps online stores handle more sales and support questions as they head into busy shopping months.

What Changed:

  • Updated the "What’s New" section from the Spring Release to the Autumn Product Release.
  • Added a new focus on the Shopping Assistant tool to help convert more buyers.
  • Highlighted new features for faster data insights and better visibility of the customer journey.
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