Summary: Talkdesk launches Commercial & Residential Services

Why It Matters: Talkdesk is now targeting a new industry with a specific product.

What Changed:

  • "Talkdesk CXA" was removed from the main link text for Customer Experience Automation.
  • "Talkdesk CX Cloud + CXA" was removed from the main link text for Contact Center Solutions.
  • New "Explore Talkdesk CXA" link added under Customer Experience Automation.
  • New "Explore Talkdesk CX Cloud + CXA" link added under Contact Center Solutions.
  • "Talkdesk Customer Experience Automation" webinar title changed to "Talkdesk Customer Experience Automation (CXA)".
  • A new product, "Talkdesk Commercial & Residential Services Experience Cloud," was added.
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