Summary: Intercom removes Fin AI Agent product details

Why It Matters: Intercom has simplified its page by removing detailed descriptions of its AI agent and helpdesk suite. This makes the page much shorter and focuses less on specific product features.

What Changed:

• Removed the detailed section explaining the Fin AI Agent and how it works with other helpdesks.
• Removed the description of the Intercom Suite and its benefits for response times.
• Removed the promotional link for the 2026 Customer Service Transformation Report.
• Added a new top-level heading that calls the company "The AI customer service company."
• Added direct links to Terms, Privacy, and Security pages at the bottom.