September 28, 2025 ongoing Get alerts for kustomer.com

Summary: Kustomer adds AI Agent for voice

Why It Matters: This shows Kustomer is focusing on new AI tools for customer service.

What Changed:

  • The website removed all cookie consent information.
  • The main headline changed to "Unleash the power of data + AI + humans".
  • New sections highlight AI features like "AI assistant for every rep" and "AI Agents".
  • A specific new feature, "AI Agent for voice," is introduced.
  • The content now focuses on how Kustomer combines CRM, ticketing, and AI.
  • Calls to action changed to "Learn More" about AI features and "Schedule Demo" or "Request Demo".
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