Summary: Richpanel launches AI Social Media Moderator

Why It Matters: The product is expanding beyond traditional helpdesk tickets into automated social media management. This helps brands protect their reputation by automatically hiding harmful comments on ads and organic posts.

What Changed:

• Added a new "Social Media Moderator AI" tool to hide spam and troll comments.
• Introduced "Sidekick AI" for auto-replies, drafting, and two-way translations.
• Added a "Contract Buyout" program to help users switch from competitors.
• Launched a "Migration Wizard" and white-glove service promising setup in two weeks.
• Updated the homepage with specific comparison pages for Gorgias, Zendesk, and Re:amaze.
• Added a mobile app download section for Windows, Mac, Android, and iOS.