Summary: Jotform AI Agent expands support scope

Why It Matters: Jotform's AI agent, Podo, now offers assistance with "forms or submissions," broadening its stated capabilities beyond just "your form." This indicates an expansion of the AI's role in customer support.

What Changed:

• The AI Agent's introductory message changed from "How can I assist you with your form today?" to "How may I assist you with forms or submissions today?"

• Update your AI agent's scope to cover more user needs

• Train your AI to handle common submission-related queries