August 18, 2025 90-day analysis Get alerts for 8x8.com

Summary: 8x8 Engage™ removed

Why It Matters: This product might not be a focus anymore.

What Changed:

  • The main headline changed from "Break the status quo of customer experience." to "One platform for every conversation."
  • The text "One platform, zero silos, infinite solutions. That’s 8x8®—the platform and partner powering your CX ambitions." was removed.
  • The text "8x8® connects your employees and customers through one intelligent platform designed to deliver the outcomes that matter most." was added.
  • The section "Conquer complexity with one Platform for CX." was removed.
  • The section "Smarter conversations. Simpler stacks.See the fireside chat series" was added.
  • The product "8x8 Engage™" was removed from the "A product portfolio to supercharge your CX." section.
  • The "REPORT Get started with a CX benchmark assessment" was removed from the "Stay in the loop. See what’s new." section.
  • The "Open chat window" was added next to "Chat with a CX expert".
  • The product "CX Beyond the Contact Center" was removed from the "Product" list in the footer.
  • The trademark information at the very bottom was shortened.
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