Summary:
Tray launches Merlin Agent Builder for AI agents
Why It Matters:
The competitor is shifting focus from general automation to specific AI agent creation. They are positioning themselves as a tool for IT teams to build and control AI agents that actually perform tasks, rather than just answering questions.
What Changed:
- Added a featured section highlighting a CNBC appearance about enterprise AI.
- Introduced the Merlin Agent Builder for creating live AI agents.
- Added "Agent Accelerators" which are pre-built templates for HR, IT, and Support.
- Introduced "Agent Gateway" to help IT teams manage and secure AI tools.
- Removed several navigation links and detailed case study descriptions from the main page.
- Updated the primary value proposition to focus on "AI orchestration."