February 26, 2026 ongoing Get alerts for jotform.com

Summary: Jotform removes Podo AI support agent

Why It Matters: The removal of a prominent AI support tool suggests a shift in how the company handles customer help or a change in their AI assistant strategy.

What Changed:

  • Removed the "Podo" AI Agent support specialist from the homepage.
  • Removed the "Do Not Sell My Personal Information" link from the footer.
  • Updated social media links to include a direct link to X (formerly Twitter) and LinkedIn.
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