January 21, 2026 ongoing Get alerts for klaviyo.com

Summary: Klaviyo launches 50+ new features for 2026

Why It Matters: The platform is moving beyond simple email tools to become a full "B2C CRM." These updates show they are focusing heavily on AI agents and automated customer service to keep users on their platform.

What Changed:

  • Added a prominent announcement for 50+ new features designed for 2026 growth.
  • Updated the navigation menu to include direct links for "Compare Platforms" and "Automation Platform."
  • Changed "Templates" to "Email templates" in the product feature list.
  • Shifted messaging from "Service that drives revenue for BFCM" to "Service that drives revenue across B2C CRM."
  • Expanded the footer and site structure with more specific links for "Campaign Builder" and "Customer Growth."
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