Summary: Cognizant adds AI-powered Business Process Services

Why It Matters: The competitor is now pushing AI-integrated outsourcing and revenue management across specific industries like finance and consumer goods. This shows they are moving from general IT support to specialized AI tools for business operations.

What Changed:

• Added a new section for Capital Markets focused on AI-integrated business process outsourcing (BPO).
• Launched a new "Trade Promotions Management" section for consumer goods using AI for revenue growth.
• Added a "Data and AI" focus area for the insurance industry to automate claims and acquisition.
• Introduced a "Clinical Development" section for Life Sciences to automate clinical trials.
• Updated the contact section with a new privacy notice and data processing agreement.