Summary: WaitWell launches Waillo AI for routing and data

Why It Matters: The competitor is moving beyond simple queue management into AI-driven automation. This could make their service faster and provide better data for their customers.

What Changed:

• Added a new AI product called Waillo to the main navigation and header.
• Positioned Waillo as a tool for smarter routing and clearer data insights.
• Replaced a generic RFP checklist banner with a direct promotion for the new AI features.
• Updated the site footer and mobile menus to include Waillo as a core solution.