December 9, 2025 ongoing Get alerts for helpkit.so

Summary: HelpKit adds AI-powered support feature

Why It Matters: This change shows HelpKit is adding new ways to help customers.

What Changed:

  • HelpKit added a new section called "AI-Powered" under "Everything you need to run a professional knowledge base."
  • This new section describes an AI chatbot feature that answers questions using the knowledge base.
  • HelpKit removed "Help" from the bottom of the page.
  • HelpKit changed the order of some customer examples in the "Showcase" section.
  • HelpKit added two new customer examples to the "Showcase" section: "guide.heypocket.com" and "help.latenode.com".
  • HelpKit removed one customer example from the "Showcase" section: "help.arrows.to".
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