Summary: Ada adds new AI voice agent content

Why It Matters: This shows Ada is focusing on AI voice agents. They are highlighting how businesses can use them.

What Changed:

• A new blog post about "Building a business case for AI voice agents" was added.
• An older blog post about "BFCM-ready: Why CX needs AI customer service agents now more than ever" was removed.
• The order of blog posts in the "Insights to shape the future of AI-powered CX" section changed.