Summary:
Zoho CRM adds AI Agents and Generative AI
Why It Matters:
Zoho CRM now offers more advanced AI tools. This could help their users automate tasks and get better insights.
What Changed:
- The website title changed from "Zoho | Cloud Software Suite for Businesses" to "Zoho CRM | Top-rated Sales CRM Software by Customers".
- The main navigation now focuses on Zoho CRM features, pricing, and platform details.
- New AI features like "AI Agents" and "Generative AI" were added under Zoho CRM's AI section.
- New products like "POS" and "DAP" were added to the "Recent Launches" and "Sales" sections.
- The "Tables" product description changed from "Work management tool to connect people, processes, and information" to "Modern spreadsheet-database hybrid to organize work and data."
- The overall content length increased significantly, adding detailed information about Zoho CRM.