Summary:
Zoho CRM launches AI agent and procurement tools
Why It Matters:
The product is moving beyond simple sales tracking. It now includes tools for buying goods and using AI to finish tasks with simple prompts.
What Changed:
- Added "MCP" to help users build AI agent workflows and use prompts.
- Launched "Procurement," a new platform for business buying and sourcing.
- Launched "Spend" to track and control all company payments in one place.
- Added "DAP" to give users step-by-step help inside the software.
- Updated the homepage title to focus specifically on "Zoho CRM" instead of the general suite.
- Added "ERP" as a new category in the product navigation.