January 26, 2026 ongoing Get alerts for jotform.com

Summary: Jotform launches Podo AI support agent

Why It Matters: The company is moving toward automated, AI-driven customer service. This helps users get answers faster and reduces the need for human support staff.

What Changed:

  • Added a new AI support agent named "Podo" to the site.
  • Introduced a chat interface with quick-start options for asking questions or creating forms.
  • Updated all internal website links to remove the "www" prefix from the URL.
  • Added a voice input option for the new AI chat tool.
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