December 2, 2025 ongoing Get alerts for jotform.com

Summary: Jotform removes AI Agent chat options

Why It Matters: Jotform removed specific AI chat features. This might mean they are changing how they use AI for support.

What Changed:

  • Removed the greeting "Hello! I'm Podo, your friendly AI Agent for Jotform support. How can I help you?"
  • Removed suggested questions for the AI chat: "I have a question" and "I want to create a form"
  • Removed "Ask AI" and "Voice" options from the chat interface
  • Removed the disclaimer "This chat is recorded. By chatting, you agree to AI Terms."
  • Changed the chat prompt to a simpler "Hi! How can I assist you?"
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