Summary: Zoho CRM adds AI Agents and "CRM for Everyone"

Why It Matters: The product is moving beyond basic sales tracking. It now includes advanced AI tools and features designed for non-sales teams to use the same system.

What Changed:

• Added AI Agents and Generative AI capabilities to Zoho CRM.
• Launched "CRM for Everyone" to allow more team types to use the platform.
• Introduced new developer tools including GraphQL APIs and a ZDK CLI.
• Added new products to the main navigation: Zoho Spend, Zoho Procurement, and Zoho DAP.
• Updated the pricing page to highlight a free tier for up to 3 users.