Summary: Yuma launches Social AI to automate social media

Why It Matters: The competitor is expanding beyond helpdesk tickets into social media management. This allows them to capture customer interactions on platforms like Instagram or Facebook and turn comments into sales.

What Changed:

• Added a new "Social AI" product that puts social media interactions on auto-pilot.
• Updated the homepage headline to focus on "doing more with less" for e-commerce teams.
• Added new sections describing how their AI handles personalized product recommendations and checkout nudges.
• Updated the "Use Cases" section to emphasize social media automation and brand protection.
• Added a news section announcing the official launch of Social AI as a standalone product.