Summary: Service Hub launches AI-powered customer platform

Why It Matters: The product has shifted from a general software tool to a specialized, AI-driven service desk. This change targets teams looking to automate support and track customer health in one place.

What Changed:

• The homepage now focuses entirely on Service Hub instead of the general HubSpot platform.
• Added a 14-day free trial offer for customer service tools.
• Introduced new AI features including a Help Desk Workspace and an AI Customer Agent.
• Added specific sections for SLA management and customer health scores.
• Updated the navigation to prioritize service-related pricing and resources.