Summary: Zoho CRM adds AI Agents and Generative AI

Why It Matters: Zoho CRM now highlights advanced AI features. This could make their sales software more appealing to businesses looking for smart tools.

What Changed:

• The main page title changed from "Zoho | Cloud Software Suite for Businesses" to "Zoho CRM | Top-rated Sales CRM Software by Customers".
• The navigation menu was completely changed to focus on Zoho CRM, including specific features, pricing, and resources for CRM.
• New AI features like "AI Agents" and "Generative AI" were added under the "Features" section for Zoho CRM.
• The language options were updated to include Korean.
• The "Recent Launches" section was updated, removing some older launches and adding "POS" and "DAP".
• The "Sales" section now includes "POS" and "DAP".
• The "Commerce and POS" section now includes "POS".
• The "Tables" product description changed from "Work management tool to connect people, processes, and information" to "Modern spreadsheet-database hybrid to organize work and data."