Summary: RingCentral launches AVA AI Virtual Assistant

Why It Matters: The company is shifting its focus from basic automated tools like "AI Receptionist" to a more advanced "Virtual Assistant" that handles complex tasks like meeting summaries and real-time prompts.

What Changed:

• Replaced the "AI Receptionist" feature with a new product spotlight for "AVA," an AI Virtual Assistant.
• Added specific capabilities for AVA, including meeting notes, in-app prompts, and task automation.
• Removed several industry-specific case studies and performance metrics from the bottom of the page.
• Updated the primary contact phone number.
• Updated the live call and minute counters to reflect current real-time data.