Summary:
Zoho CRM launches DAP for in-product guidance
Why It Matters:
The product now includes a tool to help users learn software faster. This could reduce the time it takes for new customers to get value from their tools.
What Changed:
- Added Zoho DAP (Digital Adoption Platform) to the product lineup.
- Added Zoho Procurement for source-to-pay management.
- Added Zoho Spend for business expense control.
- Added Zoho MCP to build agentic AI workflows.
- Added DEX Manager Plus for monitoring device performance.
- Updated the homepage title to focus specifically on Zoho CRM.
- Added an ERP category to the main product navigation.