Summary: Ada targets travel brands with new AI use cases

Why It Matters: Ada is shifting its marketing focus toward specific industries like airlines and travel. They are also emphasizing the importance of structured testing for enterprise AI to build trust with large companies.

What Changed:

• Added a new featured article about 5 AI customer service use cases for airlines and travel brands.
• Added a new featured article explaining why enterprise AI fails without structured testing.
• Reordered the "Insights" section to prioritize these travel and testing topics over general omnichannel content.