Summary: Pipefy moved ITSM and CRM.

Why It Matters: This changes where people find information about these tools.

What Changed:

• The "ITSM IT Services and Integrations Management" text moved. It was under "BPA Business process automation" and is now after "CRM Customer relationship management and sales tools."
• The "CRM Customer relationship management and sales tools" text moved. It was under "Citizen Development Platform Build solutions without overloading IT" and is now after "Marketing Campaign and process management."