Summary: Microsoft Dynamics 365 adds Copilot to pricing

Why It Matters: The competitor is now putting AI features at the center of their business software pricing. This shows they are moving from just selling tools to selling AI-assisted work for every department.

What Changed:

• Added "Copilot" AI branding to almost every product description, including Sales, Customer Insights, and Supply Chain.
• Launched a new "Dynamics 365 Contact Center" product as a standalone offering.
• Updated the pricing page to include a "Licensing Resources" section with guides on how to buy.
• Added direct "Chat with Sales" and "Request a call back" options specifically for Dynamics 365.
• Reorganized the product list into five clear categories: Customer Experience, Service, Supply Chain, Finance, and Small Business.