Summary: Intercom prioritizes Fin AI Agent over Suite text

Why It Matters: Intercom removed the introductory text that explained their two main product paths. They are now leading directly with their AI agent, Fin, which suggests they want to simplify how new visitors see their AI capabilities.

What Changed:

  • Removed the paragraph explaining the choice between Fin and the Intercom Suite.
  • Moved the clickable product cards for Fin and Intercom Suite higher up the page.
  • Shortened the legal footer text regarding privacy and cookies.
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